Terms of Service

Last Updated: October 9, 2026
Effective Date: October 9, 2026

At Behest Inc., doing business as Behest AI ("Behest AI," "Company," "we," "us," or "our"), a corporation incorporated under the laws of the State of Delaware and registered to do business in the State of California, we help enterprises take control of their AI, with Behest running as SaaS in our cloud or self-hosted in yours. These Terms of Service ("Terms") govern your access to and use of our Services, including our Website (behest.ai), AI control plane platform (offered as SaaS or as a self-hosted option), agents, frameworks, and any related products, features, tools, or interactions (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not agree with these Terms, you may not use the Services. These Terms are supplemented by any executed Master Services Agreement ("MSA"), Enterprise Agreement, order form, or statement of work ("SOW"), which prevail in case of conflict. Use of our AI control plane platform, including free plans, requires our approval and an executed MSA and DPA.

1. Definitions

For purposes of these Terms, the following terms shall have the meanings ascribed below, unless otherwise required by applicable law:

Services: Our Website, AI control plane platform (offered as SaaS or as a self-hosted option), agents, frameworks, and any related products, features, tools, or interactions provided by Behest AI, designed for business use with privacy at the core.
User Content: Any data, information, content, or materials you upload, submit, or transmit through the Services, including but not limited to enterprise data, prompts, queries, or outputs generated by our AI agents.
Private AI: Our self-hosted deployment option, in which the Services run in your infrastructure and your data stays under your control.
AI Outputs: Any results, insights, or content generated by the Services using your User Content.

2. Eligibility and Account Registration

You must be at least 18 years old or the age of majority in your jurisdiction to use the Services. To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update it as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately at info@behest.ai of any unauthorized use.

3. Description of Services

Behest AI provides hosted and self-hosted AI solutions tailored for business users, including:

AI Agents: Automate complex enterprise processes like claims processing, policy administration, and more, integrated seamlessly with tools such as Salesforce, SAP, HubSpot, and Google Workspace.
Framework for Business Users: A simple, LLM-agnostic, and agentic platform with built-in Knowledge Retrieval and RBAC (Role-Based Access Control) for secure, private deployments.
Private Tenant Deployment (self-hosted option): All processing occurs in your secure network, where you control egress.

Our Services are for businesses and developers, not for personal consumer use. You may use them to build and operate applications for your own users, including consumers, subject to these Terms. We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, subject to notice where required by an MSA.

4. License and Access

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your business purposes, including building and operating applications for your own users as described in Section 3. This license does not include rights to:

Copy, modify, distribute, sell, or lease any part of the Services.
Reverse engineer, decompile, or disassemble the Services.
Use the Services for any unlawful purpose or in violation of applicable laws.

You retain all rights to your User Content, but by using the Services, you grant us a worldwide, royalty-free, non-exclusive license to process it to provide, secure, and support the Services as described in Section 9. We do not use your User Content to train AI models.

5. User Obligations and Conduct

You agree to:

Comply with all applicable laws, regulations, and these Terms.
If you use the self-hosted option, run the Services only in your private, secure enterprise environment.
Ensure your User Content does not infringe third-party rights or contain harmful code.
Maintain backups of your User Content, as we are not responsible for data loss.
If you use the self-hosted option, install and maintain the Services in accordance with our documentation for optimal security.
If you build applications on the Services, take responsibility for them and their users: authenticate them, keep secret API keys out of client-side code, give them the notices and obtain the consents the law requires (including telling them when they are interacting with AI where the law requires it), and make sure their use complies with these Terms.

The Services provide security controls that help you meet your obligations.

6. Prohibited Uses

You may not:

Attempt to access non-authorized areas or interfere with the Services (e.g., via viruses or denial-of-service attacks).
Share your account credentials or allow unauthorized access.
Upload illegal, harmful, or discriminatory content.
Circumvent rate limits, quotas, budgets, or other security controls.
Violate the usage policies of the AI model providers that process your requests.
Use the Services to process personal information of children under 13, or under the age that requires parental consent where your users live, unless we have agreed in writing.

Violations may result in immediate suspension or termination. We reserve the right to investigate and report suspected illegal activity. We may apply rate limits and usage caps, and suspend API keys or applications that create abuse, security, or capacity risk.

7. Intellectual Property Rights

Behest AI owns all rights, title, and interest in the Services, including all intellectual property (e.g., patents, trademarks, copyrights). Our USPTO-patented technologies, developed by Silicon Valley veterans, power the Services. You own your User Content but acknowledge that outputs generated by our AI may incorporate licensed elements from the Services. Do not remove any proprietary notices.

8. AI Outputs and Ownership

You own all rights to AI Outputs generated solely from your User Content within your workspace. We make no claim to such Outputs and do not use them to train AI models. You represent that your inputs comply with ethical AI guidelines, and we disclaim liability for unintended biases in Outputs—enterprises must validate for their regulated environments.

9. Confidentiality

Each party agrees to maintain the confidentiality of the other's non-public information disclosed in connection with the Services ("Confidential Information") and to use it only for permitted purposes. This obligation survives termination for three years. Exceptions include information required by law or already public through no fault of the recipient. Confidential Information includes your enterprise data, whether the Services run as SaaS in our cloud or as Private AI in your infrastructure. We may disclose it to the AI model providers that process your requests, and to our personnel and service providers, only as needed to provide the Services; our personnel and service providers are bound by confidentiality obligations at least as protective as these. We use your data only to provide, secure, and support the Services, including improving how they work for you; we do not use it for any other purpose, sell it, or train AI models on it.

10. Data Protection and Security

We process personal information in User Content in line with applicable data protection laws, such as GDPR and CCPA, under your MSA and Data Processing Addendum ("DPA"), which govern how we handle that information on your behalf, including retention, deletion, and breach notification. You are responsible for configuring the security features available to you, such as access controls and API key management. If you use the self-hosted option, you also control the environment and are responsible for securing it; we provide tools for encryption, access controls, and audits.

11. Fees and Payment

Fees, payment terms, and any refunds for paid plans are set out in your MSA, order form, or statement of work (SOW). Current plans are described at behest.ai/pricing.

12. Support Services

Support terms, including any service levels and response times, are set out in your MSA, order form, or SOW. For help, contact info@behest.ai.

13. Warranties

We warrant that: (i) the Services will perform substantially as described; (ii) we will provide Services in a professional manner; and (iii) User Content will remain confidential per Section 9. These warranties are exclusive; no others are implied. Remedies for breach of these warranties are set out in your MSA.

14. Termination

You may terminate your account at any time by contacting info@behest.ai. We may suspend or terminate access for violations, with or without notice. Upon termination, your license ends, and you must cease using the Services. Export of User Content after termination is set out in your MSA. Sections surviving termination include IP rights, confidentiality, data protection, disclaimers, and indemnification.

15. Disclaimers and Limitation of Liability

The Services are provided "as is" without warranties beyond Section 13. We disclaim all implied warranties of merchantability or fitness for a particular purpose.

To the fullest extent permitted by law, Behest AI's total liability shall not exceed fees paid in the prior 12 months. We are not liable for indirect, consequential, or punitive damages. The Services include controls that reduce risk, but enterprises must evaluate suitability for their needs.

16. Indemnification

You agree to indemnify and hold Behest AI harmless from claims arising from your User Content, your applications and your end users' use of them, misuse of the Services, or violations of these Terms. We will indemnify you against claims that the Services infringe third-party IP, subject to prompt notice and cooperation.

17. Export Controls and Compliance

You agree to comply with all applicable export control laws (e.g., U.S. EAR/ITAR). The Services may not be exported to embargoed countries or denied persons. We follow applicable privacy laws, such as GDPR, under your agreement with us, including any DPA. You are responsible for ensuring your use complies with sector-specific rules (e.g., insurance data sovereignty).

18. Governing Law and Dispute Resolution

These Terms are governed by Delaware law. Any disputes shall be resolved through binding arbitration in Delaware under American Arbitration Association rules. You waive class actions.

19. Force Majeure

Neither party is liable for delays due to events beyond reasonable control (e.g., natural disasters, wars), excluding payment obligations.

20. Severability

If any provision is held invalid, the remainder remains in effect.

21. Waiver

No waiver of any breach is effective unless in writing.

22. Entire Agreement

These Terms, together with any MSA, DPA, order form, or SOW, constitute the full agreement, superseding prior understandings.

23. Changes to These Terms

We may update these Terms to reflect changes in our Services or law. Material changes will be posted on our Website with a revised "Last Updated" date. Continued use constitutes acceptance.

24. Contact Us

Behest Inc. d/b/a Behest AI
Email: info@behest.ai

At Behest AI, control over your AI is the foundation of what we build: your data and your AI remain yours. For questions, reach out—we're here to power your secure AI journey.